Support for your website is not covered by low cost hosting services, their responsibility relates only to hosting your website on their server
Website issues, such as exporting and importing files, loading images, fixing corrupted files, management of products, coding problems, creation of new pages, page layout issues, payment gateway issues, and installation of third-party software are not covered in low cost hosting fees. The very issues that cause websites to go down, slow down, and become outdated.
When you need website support your hosting provider won’t help, or they charge up to $120.00 per hour.
SiteDesignNOW “Fully Managed Hosting Fee”, includes server hosting, PLUS full website support. If you have a problem with any aspect of your website, your emails, databases, etc, we fix it at no cost.
PLUS, you get a FREE website upgrade every twelve months!
Your website will never be out of date again.
For a few extra dollars per month, you get high-level tech support and peace of mind,
knowing your website is always up to date and working for you.
Here’s what you get when you subscribe to NOW Technology Systems “Managed Hosting Service”:
Server
- Your website is hosted on our servers in NEXT-1 Brisbane, a top tier, designated disaster recovery centre
- If you have an eCommerce Website, we provide CDN, a third-party caching service that caches your heavy website content at critical locations around the world to speed up critical loading times.
- We quickly respond to server connection problems that arise, including security issues, speed problems, and backup issues.
- We limit the number of clients on any one server to less than 65% of capacity to maintain fast response and reduce chances of domain name blacklisting (we know each of our clients, so your website is always in good company).
Website
- You get unlimited support for your website to keep your business up and running online. If there is a problem, we fix it
- You pay nothing for ongoing support and training
- If you have problems uploading images, adding pages, uploading /deleting products, etc, just call us and we provide online help by phone, email, and TeamViewer
- ****Plus, you get one free hour per month to give us a list of tasks to do, and we do them for you.
- ****Plus, you get a free website upgrade every 12 months, including updates to the latest technology. This gives you an opportunity to bring your website up to date and add extra appeal, feel and look to your website.
You’re never alone when you have NTS managed hosting!
Simply call and your problems or queries are resolved, at no cost.
Others charge up to $140.00 per hour.
Plus, you get a free website upgrade every year!